Apology Letter

ABC SILKS PVT.LTD

45, West Street,

Velan Nagar,

Salem-636006.

30^th September 2012,

Ms Arthi,

68/15, Sagar Road,

Mumbai-400001.

Sub: Apology for delivering damaged goods.

Dear Ms Arthi,

    On behalf of ABC SILKS PVT.LTD, kindly accept our apology for delivering damaged goods. Sorry for the inconvenience caused. Since the mistake lies with us, we take the entire responsibility for the same and will replace the order within a week’s time without any cost implication for you.

    I ensure that this sort of mistakes will not occur in future. You are our valuable customer and hope this does not affect our future business transactions. 

Thanking you

Sincerely,
R.Aishvarya,

Customer relation manager,

ABC Silks Pvt Ltd,

Salem-636006.